Frequently Asked Questions
About Kosher Ave
What is Kosher Ave?
Kosher Ave is a creative embroidery and print studio focused on storytelling through clothing. We design and produce original, anime-inspired pieces with a nostalgic feel, and we also work with customers who want to bring their own designs to life through embroidery or print.
Products & Personalization
What kinds of products do you make?
We primarily work with hoodies, sweatshirts, and patches. Depending on the project, we also offer custom printing and printed garments when embroidery is not the best fit for the design.
Can items be personalized?
Yes. Many of our pieces offer personalization options such as name additions, alternate placement (like sleeves), or color variations. Available options will always be listed on the product page.
Do you sell your own designs?
Yes. Our original designs are created in-house and produced in small batches. They are inspired by anime, nostalgia, and visual storytelling, and are made to feel expressive rather than mass-produced.
Custom Embroidery & Printing
Do you accept custom design requests?
Yes. We accept custom projects including personal artwork, logos, and brand designs. Customers are welcome to submit their own designs for embroidery or print, depending on the artwork and desired look.
Is there a minimum for custom orders?
Minimum quantities depend on the item and production method. We are small-batch friendly and work closely with creators who value quality and detail.
Do you offer digitizing or artwork setup?
Yes. We offer embroidery digitizing and print-ready artwork setup when needed. Additional fees may apply depending on design complexity.
Will I receive a preview before production begins?
For most custom orders, we provide a mockup or placement preview before embroidery or printing starts to ensure everything looks right.
Turnaround Time
How long does it take to complete an order?
Turnaround times vary by project:
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Shop items and personalized pieces typically ship within 2–5 business days
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Custom embroidery or print projects vary depending on quantity and detail
Timelines may adjust during busy periods.
Do you offer rush orders?
Rush orders may be available depending on current workload. Please contact us before ordering if timing is important.
Care Instructions
How should embroidered or printed items be cared for?
We recommend washing garments inside-out in cold water on a gentle cycle. Hang dry or tumble dry on low heat. Avoid ironing directly over embroidery or printed areas.
Shipping & Returns
Where are orders made and shipped from?
All items are produced and shipped from Chesapeake, Virginia, United States.
What is your return policy?
Because many items are custom or personalized, returns are limited. If there is an issue with your order, please reach out and we’ll do our best to help.
Contact & Ongoing Work
How can I contact Kosher Ave?
You can reach us through the website contact form or by replying to your order confirmation.
Do you work with repeat clients or ongoing projects?
Yes. We enjoy working with artists, creators, brands, and businesses on repeat or long-term embroidery and print projects.